At Superior we have five important values that sets us a part from our competition. The first is our reputation. For all of our 18 years in business, we have enjoyed the greatest reputation in Howard and Anne Arundel Counties. The area’s most seasoned carpet professionals, interior designers, and real estate agents refer our services exclusively.. We have rave reviews on Ethicaservices.com and have won their Super Service Award again this year. As well as being voted Best of Maryland for the past 11 years.
The second key value would be our experience. We are experienced in all methods of carpet cleaning, all carpet and fabric types, as well as the most unusual soiling conditions. We are often called upon to correct soiling conditions that other cleaners aren’t familiar with. We have a IICRC approved instructor on staff. Our third value is education. Education is very important to us here at Superior. We are certified by the IICRC (Institute of Inspection, Cleaning, and Restoration Certification), The Carpet and Rug Institute, The NYRCI (New York Rug Cleaning Institute) and are Green Seal Certified.
Our fourth value is our systems. We are committed to first class customer service. You will be treated with the utmost respect. We offer the most advanced cleaning technology on the market that does not over-wet your carpet or leave a sticky residue behind. All of the cleaning products we use are environmentally responsible and are not harmful to children, pets, you, me, or the environment. We use the Responsible Care System of Cleaning. The cleaning solutions are hypo-allergenic products derived from renewable seed and vegetable sources. They have no perfumes, no hazardous VOC’s, doe not contain phosphates, are biodegradable and sometimes paired with all citrus based products to leave you with the cleanest, safest indoor environment.
Lastly, we offer a 100% money-back guarantee. If you are not completely thrilled with the service experience you received from us, we will rush back to your location at no charge and no obligation. If you are still unimpressed, we will issue you a 100% refund.
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