Good morning Shaun and Randy,
I just wanted to forward with you the email I received from the Customer you just serviced. As can be seen, they were extremely pleased you were able to make this happen. What was not said is, we were sitting at the settlement table at 11:45 AM on Monday when I called you. For you to meet Mr. and Mrs. Pritchett at 1:30 PM, take care of their concerns, and do the outstanding job you normally do, was nothing short of sensational!!!!
Anyway, thanks for such an outstanding job!!!! I knew there was a reason for me to continue to refer all of my Clients and Friends to you guys. Awesome!!
Anthony "Tony" James
Century 21 Associatee
The receipt will work great. Thanks so much for your help. We were very pleased with the home and carpet cleaners and will be calling on them both again in the future. Will recommend them to our friends as well. Thanks for the referrals. The movers have left and we are surrounded by a box forest at the moment, but wanted to take a minute to thank you. I will be writing a letter about our great experience with you and Century 21 in the next couple days. We really do appreciate all you did to help us find the perfect home for us.
"You did a great job and I would feel comfortable recommending your service to friends. I liked how up front you were about the cost and what could be done about certain stains. The company I'd used in the past didn't interact with their clients at all, and their $69.95 specials ended up costing way more when they got done with all their extra little charges."
"You were recommended by BSI. When it comes to my carpets, I don't shop around. I call BSI and get what I need because they have always stood behind their product and service. When they said to call you for cleaning, that was good enough for me. You arrived on time for our scheduled appointment, and when I happened to be busy with clients at the time, you just patiently waited for me. I really appreciate that. Thank you for the great job."
Germino's Little Italy
"For 6 Years Shaun and Randy have made our carpets look new again. Two homes, two kids, twos dogs... Superior Steam Cleaners are part of our family. I cannot begin to count the number of times I have called in between scheduled cleanings because my toddler son made a huge mess on the carpets...Shaun always comes right over and makes it look new again. I cannot recommend Superior Steam Cleaners highly enough."
Lisa Berg Clarksville MD
Randy has worked on my carpets for 9 yrs and 3 houses, he really keeps are carpets clean and healthy
Roger Hitman Columbia, Md
Superior Steam Cleaners does an excellant jobcleaning and caring for my carpets and upholstery. What i appreciate most is their reliability. They arrive on time, work quickly and efficiently, and charge a competitive price. Kathy Norton, Baltimore,Maryland
Our stairs did not come as clean as expected. We called and they came pot next day and recleaned and they were great. it is rare that some one lives up to their marketing. Thank You Superior
Superiors Crew are magnificent, reliable, honest and fair They do more then we ask thank you
Kaiser Park Apartments
Superior did a great job. I was out of town and the basement flooded and they made my wife feel comfortable and took care of everything> Thanks for takling the stress out of a difficlt situation.
Carpets looked great had one problem area and Superior came right back out to correct problem. They didn't just talk the talk, they stood up behind what they said.
We have used Superior for the last 3 years and with white carpet and 3 young children we really use you. We really appreciate the 1/2 price cleaning it keeps everything looking good and our carpets protected thanks Carmen
We are a cleaning company that uses Superior exclusively. They are fair pricing andf they do a Superior job. WE have used them on large and small jobs and they show they same professionalism be it a $150 or $1500 job> Phil Riggins Baltimore, Maryland
Superior has kept my carpet clean and healthy for 5 years. I have allergies and I was worried about the chemicals used, dustmites, and my pets. Superior talked with me about my concerns and have always addressed them. True carpet professionals and consultants.